Terms of Service

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("Merchant," "User," "you," or "your") and Coinremitter Pte Ltd. ("Coinremitter," "Company," "we," "us," or "our"), a private limited company incorporated in Singapore, with its registered office at The Central #18-81, 8 Eu Tong Sen St., Singapore 059818.

These Terms govern your access to and use of Coinremitter's website, application programming interfaces (APIs), payment gateway, dashboard, and all related products, services, features, technologies, and functionalities (collectively, the "Services") provided through our platform.

By accessing or using our Services, clicking "I Agree," or by otherwise indicating your acceptance, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, and our Risk Warning, all of which are incorporated herein by reference. If you do not agree to these Terms, you must not access or use our Services.

Age Requirement: You must be at least twenty-two (22) years of age to use our Services. By using our Services, you represent and warrant that you are at least 22 years old and have the legal capacity to enter into this Agreement.

1.1 Payment Processing Services

Coinremitter is a cryptocurrency payment gateway that enables Merchants to accept cryptocurrency payments for goods, services, or charitable donations. We facilitate the processing of cryptocurrency payments received from your customers ("Purchasers") and provide tools for managing these transactions.

1.2 Scope of Services

Our Services include, but are not limited to:

• Cryptocurrency payment processing and acceptance
• Merchant dashboard for transaction management
• API access for integration with your platforms
• Cryptocurrency wallet services
• Transaction reporting and analytics

For a current list of supported cryptocurrencies, please visit our Supported Currencies page.

1.3 Service Limitations

Coinremitter is not a cryptocurrency exchange, broker, or trading platform. We do not provide services for the purchase, sale, or exchange of cryptocurrencies for fiat currency. Our Services are exclusively available to:

• Businesses that sell products or services
• Registered charitable organizations that accept donations

1.4 Agency Relationship

By using our Services, you authorize Coinremitter to act as your limited agent for the purpose of receiving, holding, and disbursing cryptocurrency funds on your behalf, and to take any actions reasonably necessary to provide the Services and comply with applicable laws. Payment made by a Purchaser to Coinremitter shall be deemed payment made directly to you and shall satisfy the Purchaser's payment obligation to you to the extent of such payment.

2.1 Account Registration

To access our Services, you must register for a Coinremitter Merchant account. During registration, you will be required to provide accurate and complete information, including but not limited to:

• Full legal name of the authorized representative
• Business legal name and registration details
• Contact email address and phone number
• Information regarding ultimate beneficial owners

You represent and warrant that all information provided during registration and thereafter is accurate, complete, and current. We reserve the right to verify any information you provide and may obtain additional information from third-party sources, including credit bureaus and identity verification services.

We reserve the right to reject any account registration or subsequently close any account if you fail to provide accurate, complete, or satisfactory information, or if we determine, in our sole discretion, that your account poses an unacceptable risk.

2.2 Account Security

You are responsible for maintaining the confidentiality and security of your account credentials, including your password, API keys, and any other authentication mechanisms. You agree to:

• Create a strong, unique password for your account
• Not share your credentials with any third party
• Notify us immediately of any unauthorized access or security breach
• Accept full responsibility for all activities conducted through your account

Coinremitter shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials or from any unauthorized use of your account.

2.3 Transaction Limits

Coinremitter imposes daily and annual transaction processing limits on Merchant accounts. Transaction limits are determined based on your selected plan (Free or Premium) and Coinremitter's risk assessment of your business. We reserve the right to modify your transaction limits at any time based on our ongoing risk evaluation.

2.4 Account Inactivity

If your Merchant account remains inactive for a period of one (1) year or more, Coinremitter reserves the right to suspend your account and disable processing capabilities without prior notification at the email address associated with your account.

3.1 Service Plans

Coinremitter offers the following service plans:

Processing fees are automatically deducted from each transaction before settlement to your account.

3.2 Affiliate Program

Coinremitter offers an affiliate program that allows you to earn commission by referring new Merchants to our platform. Affiliate commission is calculated as 75% of the processing fee (0.23%), which equals approximately 0.17% of the transaction amount for each transaction processed by your referred Merchants.

3.3 Fee Modifications

Coinremitter reserves the right to modify fees, charges, and pricing structures at any time due to market conditions, cryptocurrency volatility, or other factors. Fee changes may become effective without prior notice. Your continued use of the Services following any fee modification constitutes your acceptance of the new fee structure.

3.4 No Refunds

All fees paid to Coinremitter are non-refundable. This includes, without limitation, subscription fees for the Premium Plan, processing fees, and any other charges. Due to the nature of cryptocurrency transactions, Coinremitter does not offer refunds or chargebacks under any circumstances.

Upon verification of Purchaser payments, Coinremitter will upgrade your Merchant account ledger in accordance with your preference settings.

You acknowledge and agree that:

• Settlements are made exclusively in cryptocurrency; fiat currency settlements are not available.
• You assume all volatility risks associated with the cryptocurrency in which you choose to receive settlement.
• The value of your settled funds may fluctuate significantly between the time of transaction and withdrawal.
• Coinremitter is not liable for any losses arising from cryptocurrency price volatility.

5.1 API License

Subject to your compliance with these Terms, Coinremitter grants you a limited, non-exclusive, non-transferable, revocable license to access and use our Application Programming Interfaces (APIs) solely for the purpose of integrating Coinremitter's payment processing Services into your business applications.

5.2 API Credentials

Upon account registration, you will receive API credentials (API keys, password, or similar authentication mechanisms). You are solely responsible for:

• Maintaining the confidentiality and security of your API credentials
• All activities conducted using your API credentials
• Immediately notifying Coinremitter of any unauthorized access or compromise of your credentials
• Regenerating compromised credentials promptly

5.3 Permitted Use

You agree to use our APIs only for lawful purposes and in accordance with these Terms. You shall not:

• Use the APIs in any manner that could damage, disable, or impair our Services
• Attempt to gain unauthorized access to any systems or networks
• Reverse engineer, decompile, or disassemble any aspect of the APIs
• Use the APIs to develop competing products or services
• Redistribute, sublicense, or resell access to the APIs
• Remove or alter any proprietary notices or labels

5.4 Rate Limits

API usage is subject to rate limits to ensure service stability and fair access for all users. Exceeding rate limits may result in temporary or permanent restriction of API access. Current rate limits are documented in our API documentation, and we reserve the right to modify these limits at any time.

5.5 API Modifications

Coinremitter reserves the right to modify, deprecate, or discontinue any API features, endpoints, or functionalities at any time, with or without prior notice. It is your responsibility to monitor our API documentation and update your integrations accordingly. We recommend subscribing to our developer communications for important updates.

5.6 No Warranty

The APIs are provided "as is" without warranty of any kind. Coinremitter does not guarantee uninterrupted API availability, and we shall not be liable for any losses resulting from API downtime, errors, or modifications.

6.1 Prohibited Activities

You agree not to use our Services for any unlawful, fraudulent, or harmful purposes. Prohibited activities include, but are not limited to:

• Money laundering, terrorist financing, or sanctions evasion
• Fraud, identity theft, or deceptive practices
• Processing transactions for illegal goods or services
• Violating any applicable laws, regulations, or third-party rights
• Interfering with or disrupting our Services or infrastructure
• Circumventing security measures or access controls

6.2 Restricted Business Categories

The following categories of businesses are prohibited from using Coinremitter Services:

• Terrorist organizations, extremist groups, or any anti-humanitarian entities
• Businesses engaged in illegal activities or promoting illegal conduct
• Fraudulent, scam, or hoax websites and operations
• Multi-level marketing (MLM) schemes or pyramid schemes
• Investment schemes promising unrealistic or guaranteed returns
• Unlicensed gambling or gaming operations
• Adult content or services (where prohibited by applicable law)
• Sale of controlled substances or illegal drugs
• Weapons, ammunition, or explosives trafficking
• Any Unlicensed Business

6.3 Compliance Verification

Coinremitter reserves the right to request additional information or documentation at any time to verify your compliance with these Terms. Failure to provide requested information may result in immediate suspension or termination of your account.

7.1 Termination by Coinremitter

Coinremitter may terminate or suspend your account and access to the Services at any time, with or without cause, upon notice to you via email or other communication methods. Grounds for termination include, but are not limited to:

• Violation of these Terms or any applicable policies
• Engaging in prohibited activities or operating a restricted business
• Providing false, incomplete, or misleading information
• Posing an unacceptable fraud or compliance risk
• Account inactivity for one (1) year or more
• Request by law enforcement or regulatory authorities

7.2 Immediate Suspension

In cases of suspected fraud, illegal activity, or material breach of these Terms, Coinremitter may immediately suspend your account without prior notice. We may also report such activities to relevant law enforcement or regulatory authorities.

7.3 Termination by Merchant

You may terminate your account at any time by contacting Coinremitter support. Account closure does not entitle you to any refund of fees paid.

7.4 Effect of Termination

Upon termination, your right to access and use the Services will immediately cease. Coinremitter shall not be liable to you for any losses incurred in connection with the closure or suspension of your account. Provisions of these Terms that by their nature should survive termination shall remain in effect.

While using Coinremitter's website or Services, you may be offered services, products, or promotions provided by third parties. If you choose to use third-party services, you do so entirely at your own risk.

You are solely responsible for reviewing, understanding, and complying with the terms, conditions, and privacy policies of any third-party services. Coinremitter expressly disclaims any liability for third-party services and is not responsible for their performance, availability, accuracy, or any losses arising from your use of such services.

The inclusion of any third-party links or integrations on our platform does not imply endorsement, sponsorship, or recommendation by Coinremitter.

9.1 Coinremitter's Intellectual Property

Coinremitter retains all right, title, and interest in and to the Services, including all content, features, functionality, software, technology, trademarks, service marks, logos, and other intellectual property (collectively, "Coinremitter IP"). Nothing in these Terms grants you any ownership rights in the Coinremitter IP.

9.2 Limited License

Subject to your compliance with these Terms, Coinremitter grants you a limited, non-exclusive, non-transferable, revocable license to use our content, logos, and trademarks solely in connection with your authorized use of the Services. This license terminates automatically upon termination of your account.

9.3 Restrictions

You shall not copy, modify, distribute, sell, lease, or create derivative works based on the Coinremitter IP without our prior written consent. You shall not use our trademarks or logos in any manner that suggests endorsement or affiliation without authorization.

Each party (the "Receiving Party") agrees to hold in strict confidence all non-public information disclosed by the other party (the "Disclosing Party") that is designated as confidential or that reasonably should be understood to be confidential ("Confidential Information").

The Receiving Party agrees to:

• Use at least the same degree of care to protect Confidential Information as it uses to protect its own confidential information of like kind, but in no event less than reasonable care
• Not use Confidential Information for any purpose outside the scope of this Agreement
• Limit access to Confidential Information to employees and contractors who have a need to know and who are bound by confidentiality obligations
• Not disclose Confidential Information to any third party without prior written consent

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was rightfully in the Receiving Party's possession prior to disclosure; (c) is independently developed without use of Confidential Information; or (d) is rightfully obtained from a third party without restriction.

To provide the Services, Coinremitter may collect, process, and share information about you and your Merchant account with third parties as described in our Privacy Policy. By using our Services, you consent to such collection, processing, and sharing.

You acknowledge that the use of cryptocurrency services involves inherent risks. Please review our Risk Warning for important information about these risks.

We implement reasonable security measures to protect your information; however, no method of transmission or storage is completely secure. You acknowledge that you provide information at your own risk.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COINREMITTER EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• WARRANTIES THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT OR INFORMATION
• WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE

COINREMITTER DOES NOT GUARANTEE ANY SPECIFIC RESULTS FROM USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO UPTIME, AVAILABILITY, OR PROCESSING SPEED.

13.1 Exclusion of Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL COINREMITTER, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR VENDORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of revenue, profits, or anticipated profits
• Loss of business or business opportunities
• Loss of data or digital assets
• Injury to business reputation or goodwill
• Cost of procurement of substitute services

This limitation applies regardless of the theory of liability (contract, tort, negligence, strict liability, or otherwise) and whether or not Coinremitter has been advised of the possibility of such damages.

13.2 Cap on Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COINREMITTER'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, WHETHER IN CONTRACT, TORT, OR OTHERWISE, SHALL NOT EXCEED THE AGGREGATE FEES PAID BY YOU TO COINREMITTER DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH THE CLAIM AROSE.

13.3 Essential Purpose

The limitations of liability set forth in this section shall apply even if any limited remedy fails of its essential purpose.

You agree to indemnify, defend, and hold harmless Coinremitter, its affiliates, and their respective directors, officers, employees, agents, and representatives from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your use of the Services
• Your violation of these Terms or any applicable laws
• Your violation of any third-party rights
• Any content or data you submit through the Services
• Any disputes between you and your Purchasers

Coinremitter reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which event you will cooperate with Coinremitter in asserting any available defenses.

Coinremitter reserves the right to modify, amend, or update these Terms at any time in its sole discretion. Any changes will be effective immediately upon posting the revised Terms on our website.

Your continued use of the Services following the posting of any changes constitutes your acceptance of and agreement to the revised Terms. If you do not agree to the modified Terms, you must discontinue use of the Services immediately.

16.1 Entire Agreement

These Terms, together with the Privacy Policy, Risk Warning, and any other policies referenced herein, constitute the entire agreement between you and Coinremitter with respect to the Services and supersede all prior agreements, representations, and understandings.

16.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

16.3 Waiver

The failure of Coinremitter to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of Coinremitter.

16.4 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder without the prior written consent of Coinremitter. Coinremitter may assign these Terms without restriction. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and assigns.

16.5 Force Majeure

Coinremitter shall not be liable for any delay or failure to perform any obligation under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

16.6 Relationship of Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Coinremitter. You have no authority to bind Coinremitter in any respect whatsoever.

If you have any questions, concerns, or inquiries regarding these Terms of Service, please contact us: