Cookie Policy

This Cookie Policy ("Policy") explains how Coinremitter Pte Ltd. ("Coinremitter," "Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at coinremitter.com (the "Website").

When you first visit our Website, you will be presented with a cookie consent banner that allows you to accept or manage your cookie preferences. By clicking "Accept" or continuing to browse our Website after being presented with the cookie notice, you consent to our use of cookies as described in this Policy.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. We encourage you to review this Policy periodically for any updates.

This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further information about how we collect, use, and protect your personal data.

For the purposes of this Cookie Policy:

• "Company" (also referred to as "Coinremitter," "we," "us," or "our") refers to Coinremitter Pte Ltd., located at The Central #18-81, 8 Eu Tong Sen St., Singapore 059818.
• "Website" refers to Coinremitter's website, accessible at coinremitter.com.
• "You" (also referred to as "your") means the individual accessing or using our Website, or a company or other legal entity on behalf of which such individual is accessing or using the Website.
• "Cookies" are small text files that are placed on your computer, mobile device, or other device by a website, containing details of your browsing history on that website.

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites function, work more efficiently, and provide reporting information.

Cookies set by the website owner (in this case, Coinremitter) are called "first-party cookies." Cookies set by parties other than the website owner are called "third-party cookies." Third-party cookies enable third-party features or functionality to be provided on or through the Website, such as analytics, live chat support, and interactive content.

Cookies do not typically contain information that directly identifies you personally. However, personal information that we store about you may be linked to information stored in and obtained from cookies. For more information about how we process your personal data, please refer to our Privacy Policy.

Cookies can be classified based on their lifespan and the domain to which they belong:

4.1 Session Cookies

Session cookies are temporary cookies that are stored in your browser's memory only during your browsing session. These cookies are automatically deleted when you close your web browser. Session cookies are essential for the proper functioning of our Website and enable you to navigate between pages without losing your session data.

4.2 Persistent Cookies

Persistent cookies remain stored on your device after you close your browser and are activated each time you visit our Website. These cookies help us remember your preferences and settings, providing you with a more personalized experience without requiring you to re-enter your preferences each time you visit.

We use the following categories of cookies on our Website:

5.1 Essential Cookies

Essential cookies are strictly necessary for the operation of our Website. These cookies enable core functionality such as security, network management, and account authentication. Without these cookies, the Website cannot function properly, and certain services you request cannot be provided.

Essential cookies we use include:

• Authentication Cookies: These cookies identify you when you log into your account and enable secure access to your Merchant dashboard and wallet. They help prevent fraudulent use of user accounts and maintain the security of your session.
• Session Cookies: These cookies maintain your session state as you navigate through different pages of our Website, ensuring a seamless browsing experience.

5.2 Functional Cookies

Functional cookies enable enhanced functionality and personalization on our Website. These cookies remember your choices and preferences, such as your language settings, login credentials, and display preferences, to provide you with a more convenient and personalized experience.

Preference Cookies: These cookies remember your settings and preferences, allowing us to customize the Website according to your individual requirements and avoid requiring you to re-enter your preferences each time you visit.

5.3 Analytics Cookies

Analytics cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This information helps us improve our Website's functionality, content, and user experience. Analytics cookies collect data such as the number of visitors, the pages visited, the source of traffic, and how visitors navigate through our Website.

In addition to our own cookies, we use third-party services that may place cookies on your device when you visit our Website. These third-party cookies are subject to the respective privacy policies of these external services.

6.1 Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze information about how visitors use our Website. Google Analytics uses cookies to collect anonymous traffic data, including information about your browser, device, pages visited, time spent on pages, and how you arrived at our Website.

The information generated by Google Analytics cookies is transmitted to and stored by Google on servers that may be located outside your country of residence. Google may use this information to evaluate your use of our Website, compile reports on website activity, and provide other services relating to website activity and internet usage.

For more information about Google's privacy practices, please visit the Google Privacy Policy. You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

6.2 Tawk.to Live Chat

We use Tawk.to, a live chat and messaging platform, to provide real-time customer support on our Website. Tawk.to uses cookies to enable the live chat functionality, remember your chat history, and improve the support experience.

For more information about Tawk.to's privacy practices, please visit the Tawk.to Privacy Policy.

Some web browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to have your online activity tracked. There is currently no universally accepted standard for how companies should respond to DNT signals.

At this time, our Website does not respond to or honor DNT signals or similar mechanisms transmitted by web browsers. If a standard for responding to DNT signals is established that we are required to follow, we will update this Policy to reflect our practices at that time.

You have the right to decide whether to accept or reject cookies. When you first visit our Website, you will be presented with a cookie consent banner that allows you to manage your cookie preferences.

8.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options," "Preferences," or "Settings" menu of your browser. The following links provide information on how to manage cookies in common browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

8.2 Consequences of Disabling Cookies

Please be aware that if you choose to disable or reject cookies, some features and functionality of our Website may not work properly or may become unavailable. In particular:

• You may not be able to log into your account or access certain features
• Your preferences and settings may not be remembered
• The live chat support feature may not function correctly
• Your overall user experience may be degraded

8.3 Deleting Cookies

You can delete cookies that have already been stored on your device through your browser settings. However, deleting cookies may result in the loss of stored preferences and may require you to re-enter information previously provided.

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. Any changes will be effective immediately upon posting the revised Policy on our Website.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies. Your continued use of our Website after any changes to this Policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies, please contact us: